Job Title: Community Liaison Officer
Business: UK Construction
Contract: 1 year fixed term contract
To be the dedicated Community Liaison Officer for the ISG Cardiff office. The role will be based onsite and will work with the local identified wards of Cardiff Council. The position is full time fixed contract and the successful candidate will also be required to assist the with the implementation of Group and Regional sustainability strategies.
Liaise with the project site teams and supply chain on site and ensure that ISG, Client and Stakeholder sustainability and social value objectives are met within required timeframes.
Help to develop, cultivate and support the project team deliver the social value requirements with strategic support from the wider sustainability team.
Identify opportunities for achieving specific Social Value KPI's.
Facilitate stakeholder and community engagement meetings to ensure the Social Value KPI's are SMART.
Carry out regular site visits and meetings with suppliers, to monitor progress, ensuring these are communicated to the project teams/trade contractors for their information and action, and follow up any non-conformances.
Deliver internal training to project teams and trade contractors where appropriate – including how to achieve Social Value targets and enhance the local community.
Liaise with clients and professional teams via meetings and producing project social value reports.
Communicate social value issues and performance to site teams (via team meetings, project reports and sustainability information posters on site).
Collect the relevant data and evidence to meet the requirements.
Report centrally, monthly on project social value performance and compliance
Capture ISG best practice and produce case studies to share information and improve performance
The ideal candidate will be an excellent communicator with a passion for working with local communities to deliver social value around a construction project and fulfil all client social value targets. A knowledge of environment issues and understanding of the role sustainability plays in the construction industry would also be useful but not essential. The role involves working closely with project team and the supply chain on site to:
Lead on community engagement activity for the project team
Deliver on Social Value targets from the client and consultants
Engage and support local communities around apprentices, work experience placements, educational visits etc.
Facilitate community activities,
Liaise with recruitment and employment organisations to attract apprentices, local labour and employees from a NEET and other target area backgrounds.
Meet ISG, stakeholder, client and any other third-party requirements
Support the use of a local supply chain, labour and materials.
Establish links in the local community to deliver social value targets etc
Collect and input the required data and evidence into the various systems
Monitor project performance against targets set
A methodical approach to workload is necessary, as is the ability to prioritise important over urgent. The role involves working in both a standalone capacity as well as being part of a team. The individual should have experience related to the construction industry and sustainability where possible.
Essential skills and qualifications
Strong communication skills
Experience of community consultation and liaison with third sector organisations
Good interpersonal skills
Ability to deal confidently with colleagues, subcontractors and external consultants
Ability to work independently and use initiative
Ability to work as part of a team
A commitment to identify, develop, direct and implement key objectives
Organisation skills and workload prioritising
Understanding of social value issues in construction
A Construction Skills Certification Scheme (CSCS) card or equivalent to train and work on a construction site (Desirable)
Endorses and lives the ISG values
A clear, positive and effective communicator
Effective influencer and demonstrable achiever
Well organised individual, who is flexible, plans ahead and manages time effectively
Attention to detail
Proven ability to deliver quality work
Pleasant and confident manner
Admits mistakes and learns from them
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Tagged as: South Glamorgan
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